Privacy Policy

PRIVACY POLICY

Last Updated: June 1, 2026

INTRODUCTION

Hauser respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website.

INFORMATION WE COLLECT

Information That May be Submitted:

· Name

· Company name

· Email address

· Telephone number

· Billing address

· Shipping address

· Account credentials

· Quote request information

· Product preferences

· Communications submitted through forms

Information We May Collect Automatically

· IP address

· Browser type

· Device information

· Operating system

· Referring website

· Pages visited

· Website usage data

· Cookies and similar technologies

HOW WE USE INFORMATION

We use information to:

· Create and manage customer accounts

· Respond to quote requests

· Provide customer support

· Improve website functionality

· Analyze website performance

· Communicate with customers

· Detect fraud and security issues

· Comply with legal obligations

SHOPIFY

Our website is hosted on Shopify.

Shopify may collect information including:

· Contact information

· Device information

· Payment-related information

· Usage information

· Customer account information

Shopify's privacy practices govern information processed through its platform.

THIRD-PARTY APPLICATIONS

The Site utilizes third-party applications and integrations that support website functionality, customer accounts, quoting, product configuration, marketing, automation, and data management. These services may process personal information as necessary to perform their functions.

Examples include:

· Customer account management

· Product configuration tools

· Quote request tools

· Email communications

· Website analytics

· Workflow automation

· Product merchandising tools

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

· Maintain website functionality

· Remember preferences

· Analyze website performance

· Improve user experience

Future implementations may include analytics and advertising technologies such as Google Analytics, Google Ads, Meta Pixel, and similar services.

EMAIL COMMUNICATIONS

If you provide your email address, we may contact you regarding:

· Quote requests

· Account activity

· Customer support matters

· Product and service updates

You may unsubscribe from marketing communications at any time.

MARKETING COMMUNICATIONS AND CONSENT

Where permitted by applicable law, Hauser may send marketing and promotional communications regarding products, services, industry information, events, and company updates.

Users who voluntarily subscribe to marketing communications consent to receiving such communications from Hauser.

Marketing communications are separate from transactional communications relating to account activity, quote requests, customer service matters, or existing business relationships.

Users may withdraw consent to receive marketing communications at any time by using the unsubscribe mechanism included in communications or by contacting Hauser directly.

DISCLOSURE OF INFORMATION

We do not sell personal information.

We may disclose information:

· To service providers

· To technology vendors

· To legal authorities where required by law

· In connection with a business transaction

· In connection with a merger, acquisition, financing, sale of assets, or other corporate transaction.

INTERNATIONAL DATA TRANSFERS

Information may be processed or stored outside Canada, including in the United States or other jurisdictions where our service providers operate.

DATA RETENTION

We retain information only as long as reasonably necessary to fulfill business, legal, operational, and contractual obligations.

SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.

No system is completely secure and we cannot guarantee absolute security.

YOUR RIGHTS

Subject to applicable law, you may request:

· Access to personal information

· Correction of inaccurate information

· Deletion of information where permitted

· Withdrawal of consent where applicable

CHILDREN'S PRIVACY

This Site is intended for business users and is not directed to individuals under the age of 18.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

CONTACT INFORMATION AND PRIVACY INQUIRIES

If you have questions about this Privacy Policy, would like to access or correct your personal information, withdraw consent where applicable, or have concerns regarding our privacy practices, please contact us:

Hauser Industries Inc. 330 Weber St. N. Waterloo, Ontario N2J 3H6 Canada

Phone: 1-519-747-1138

Email: sales@hauser.ca